“Billing, this is Tiffany”. Sometimes I get so sick of hearing myself say this! I am one of those rare individuals who actually enjoy their job (for the most part) but ones of the things that I despise doing is answering the telephone. I know that most people have a difficult time understanding insurances and how their medical benefits work but holy moly, people! It is truly not that hard and when you have someone explaining it to you in the simplest terms possible please try and turn your “thinking caps” on and listen to what it is I am saying.
Vocabulary Lesson:
Deductible – the amount that the insured (that’s you aka the patient) is responsible to pay before the insurance company will make any payments
Co-Insurance – the portion (percentage) of the incurred charge for which the insured (that’s you aka the patient) are responsible
Allowed Amount – the set amount that the insurance company will pay for a procedure (office visit, wart removal, ear irrigation, etc)
The test will be next week. ;)
So my little monster butt child (aka Caleb) is growing like a weed and getting to be just the cutest little baby you ever did see! But then again, I am his mother so I am more than likely a wee bit biased! He is now rolling from his back to his belly and then back again! He has also discovered the art of blowing raspberries and therefore, the delight of spitting all over people’s faces! But it so funny that you’re forced to laugh so then he laughs and the routine starts all over again. I especially love when I do it to him and he smiles and then gets this look of total concentration and does it back to me. This will more than likely sound utterly retarded but I cannot believe what a little person he is becoming. At only 3.5 months old (today!!) he is no longer my tiny little baby I just brought home from the hospital! My parents just bought Caleb his exersaucer and he is totally loving it! He think it's just so fun to be able to be upright and play with his toys! He has a bumbo which is great but he isn't able to lean down and play with his toys in that.
Tomorrow is FRIDAY and I don't even have to go to work!! That is so great to me! :) I took the day off for Tanner's birthday (which is Tuesday the 22nd) and we plan on spending the day shopping and going to my moms work for lunch. It should be a wonderful weekend!!
Well, I have to get dinner started...!
Thursday, July 17, 2008
Billing, this is Tiffany
Posted by Tiffany :) at 5:27 PM
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1 comments:
I hate answering the phone at work too. I do it so much that sometimes when I come home and I answer the phone I launch into the spiel I say when I answer the phone at work.. and then feel like a total idiot :) haha. I can't believe Caleb is already 3 1/2 months. Before you know it you'll be sending him off to school, enjoy it!
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